We offer FREE shipping on all items. Please be patient it may take 2-3 weeks to receive your items. Thank you for understanding.
1. Orders are shipped within 7 business days after payment is received
2. We only ship to confirmed order address, please make sure that your order address is the same as your shipping address.
3. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
4. If you do not receive your shipment in 10-15 business days, please Contact Us before opening a dispute, we will check the problem and get back to you usually in 24 hours.
1. 3 months Manufacturer’s limited Warranty for defective items (excluding items damaged and/or misused after receipt).
2. Defective items must be returned within the warranty period, You must tell us what the defect is and give us your order number.
Return & Refund >>
If the item is defective, please contact us before returning the product.
We try our best to give our customers a happy shopping experience. Please Contact Us to resolve any problems before you give us neutral or negative feedback so that we can give you a solution as soon as possible.
We are proud to offer domestic and international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow and meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages are shipped from various shipping centers both domestically and internationally. Our shipping times may take an extra day or two but this is how we pass on the savings to you. As a small business owner, we can't compete with some of the giants who offer 2-day shipping BUT our prices are 50% lower than our competitors. Packages will arrive via USPS via tracking #.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
|Location||*Estimated Shipping Time|
|United States||5-21 Business days (Based on warehouse location)|
|Canada, Europe||10-35 Business days (Based on warehouse location)|
|Australia, New Zealand||5-14 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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|Buyer||Real customer reviews|
9 Sep 2017 19:05
Great quality awesome hat
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